C.I.C stands for Certified Insurance Counselor. What it means is that I have completed five three day institutes, and passed five very difficult examinations covering all major areas of the insurance business. I must fill these requirements every year to keep the designation. For me, C.I.C. means a lot of hard work. For you, C.I.C. means that I am educated in the practical aspects of insurance, recognized nationally for my achievement, and affiliated with the top 1% of educated professionals in America. I don’t say this to brag. I say this because you should require all of those things from a quality agent. You should never accept second best.